TERMS & CONDITIONS Our Policies Tickets once sold cannot be exchanged, cancelled or refunded. Payment Methods Doorstepticket accepts MasterCard and Visa. Doorstepticket does not offer any refunds or exchanges of tickets purchased on Doorstepticket website or via phone. In addition, tickets purchased through Doorstepticket will be subject to a non-refundable per-ticket convenience charge. Before purchasing your tickets we insist you to confirm the title, time and location of the movie you wish to see. Doorstepticket will place an order for your tickets in our ticketing system for various theatres, reducing the number of seats available for the chosen show time. While this allows us to provide our customers with the clear benefit of guaranteed seats. Please read the online and email confirmation pages carefully, as they provide you with important information about retrieving your tickets that may be unique to your chosen event. The confirmation pages and email have your confirmation number. Just take your confirmation number with you to the venue along with a photo id and the credit card used for the booking. We respect the privacy of our users and the importance of the information they entrust to us. We may collect personal information that can identify you, such as your name and email address. We may combine the personal information that we receive from different sources. Information we collect We also may collect other types of information in the following ways when you visit our website: Our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track users movements around our site and understand trends We may assign your computer one or more cookies which may collect information to facilitate access to our website and to personalize your online experience We may use standard Internet tools, which collect information that tracks your use of our website and enables us to customize our services and advertisements Information others may collect We may allow third-party advertising companies or ad networks to display advertisements on our websites. We do not provide any personal information to these companies. If you post information about yourself or others, or communicate with others using our website, please note that we cannot control who reads your postings or what they do with the information you provide. We encourage you to use caution in posting personal information. With whom we may share information we collect We will not share your personal information with others except as indicated below, or except when we inform you in advance and give you the opportunity to opt out. We may share personal information with Service providers, such as credit-card payment processors, performing services on our behalf. Other businesses with which we partner or which we carefully select to offer you products, services, and promotions through our website or offline Other third parties in limited circumstances, such as complying with legal requirements, preventing fraud, and protecting the safety of our users Security We take appropriate security measures to help safeguard personal information from unauthorized access, alteration, or disclosure. Purchase policy Our goal at doorstepticket.com is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to live events as quickly as possible. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process on doorstepticket.com. This Purchase Policy is subject to, and incorporates by this reference, the Terms of Use. Each ticket that you purchase is a license to attend a particular event, and is subject to the additional terms set forth on that ticket. Who You Are Buying From doorstepticket acts as the service provider to those who are promoting or otherwise providing the tickets for which you purchase tickets for theatres. doorstepticket generally is just a services provider with respect to the sale. Pricing and Availability doorstepticket sells tickets on behalf of theatres, which means doorstepticket does not set the ticket prices or determine seating locations, except under limited circumstances on doorstepticket. Most distribution points generally access the same ticketing system and inventory. Therefore, tickets for popular events may sell out quickly. Occasionally, additional tickets may be available prior to the event. However, doorstepticket does not control this inventory or its availability. Order Confirmation If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with us whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. doorstepticket will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation. Cancelled Shows Tickets to Canceled shows will not be refund by doorstepticket. Refunds and Exchanges Before purchasing tickets carefully review your theatre and seat selection. Policies set forth by our theatres, including theaters, generally prohibit doorstepticket from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets. Verification Orders are processed only after a billing address, and other billing information, has been verified. If, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, doorstepticket customer service will attempt to contact you, using the information provided at the time of purchase. If doorstepticket is unable to reach you after its initial attempt, doorstepticket may cancel your order and may sell your tickets to another customer without further notice. Permission You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise, unless otherwise specifically authorized by doorstepticket to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by doorstepticket to do so or unless deep-linking to doorstepticket pages where you have posted tickets for sale. The content and software on this Site is the property of doorstepticket and/or its suppliers.   PRIVACY & POLICY You agree that you will not use any robot, spider or other automatic device, process or means to access the Site. Nor shall you use any manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorized purpose without our prior expressed written permission. You agree that you will not use any device, software or routine that interferes with the proper working of the Site nor shall you attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not access, reload or "refresh" transactional event or ticketing pages, or make any other request to transactional servers, more than once during any three second interval. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from the Site without the prior expressed written permission of doorstepticket. Doorstepticket is not required to provide any refund to you if it exercises any of its rights or remedies because you have violated these Terms or any of doorstepticket 's rights. Additionally, we reserve the right, in our sole discretion, to modify, suspend or discontinue any part of this Site at any time, with or without notice to you. We also reserve the right, in our sole discretion, to impose limits on certain features and services and to restrict access to any part or to the entire Site without notice to you. We shall not be liable to you or any third party for any claim or cause of action arising out of our exercise of the foregoing rights.   DISCLAIMER doorstepticket does not promise that the site will be error-free, uninterrupted, or that it will provide specific results from use of the site or any content, search or link on it. The site and its content are delivered on an "as-is" and "as-available" basis. Doorstepticket cannot ensure that files you download from the site will be free of viruses or contamination or destructive features. Doorstepticket disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Doorstepticket will not be liable for any damages of any kind arising from the use of this site, including without limitation, direct, indirect, incidental, and punitive and consequential damages. Doorstepticket makes no guarantee of any specific result from use of this site or use of the doorstepticket services. Doorstepticket disclaims any and all liability for the acts, omissions and conduct of any third party users, doorstepticket users, advertisers and/or sponsors on the site, in connection with the doorstepticket service or otherwise related to your use of the site and/or the doorstepticket service. doorstepticket is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the site.